Send us your spec, your machine model, or just a photo of the floor. A real engineer reads it - not a chatbot - and you get prices, a bond recommendation and a straight answer on stock within one working day.
Where to find us
Quanzhou, Fujian - about an hour from Xiamen port. Visits, audits and sample reviews are welcome by appointment.
Tell us your dates at least one week ahead and we will arrange a line walk-through, a sample room review and a meeting with the production manager.
Quotations, order confirmation and technical questions. Email and WhatsApp are answered through these hours - Sunday included.
Shop floor, tooling setup and sample making. Factory visits are scheduled inside these hours.
Dispatch runs later than production, so orders confirmed in the afternoon can still leave the same day.
Go straight to the right desk
Five desks, each read by the person who owns the answer. Write to the right one with the right subject line and you skip the sorting queue.
Before you write
The four things buyers ask us in the first email. Saving you a round trip.
Within 12 working hours, seven days a week. The order desk runs 09:30–20:00 Monday to Saturday and 11:00–21:00 Sunday, GMT+8 - anything arriving outside those hours is answered in the next session.
If your enquiry needs a custom bond or a new segment drawing, expect the first answer in a day and a full quotation in two to three days.
Yes. We ship 1–3 pieces for evaluation, buyer pays the freight. Tell us your machine model and the floor condition so the sample arrives with the right bond - a sample in the wrong bond tells you nothing about our quality.
Yes. Stock specifications start from one set per grit. We would rather you test with a small order than commit to a container on a datasheet.
T/T (30% deposit, 70% before shipment), and PayPal for sample orders. For long-term distributors we discuss credit terms after the first few shipments. All prices are quoted FOB Xiamen unless you ask for CIF or DDP.